Ordering Products

  • Our store (promleeflowers.com) is for business/trade customers only. If you are a private retail customer, we will be happy to give you contact details for our resellers.

  • All prices are based in Thai Baht (THB ฿). You can change the currency and see prices displayed in different currencies, eg, Euros, Dollars etc, by using the Currencies dropdown menu, which is at the top of the left hand column on the desktop site, and at the bottom of the "three bars" mobile menu   . For some countries the Local currency will be automatically selected, eg. US Dollar, Euros, but all prices will still be based in (calculated from) Thai Baht (THB ฿).

  • Customers need to be registered and logged in before items can be ordered. It is not possible to view prices unless logged in. To register you must create an account. This can be done via the login page. New accounts have to be authorised before the login is fully activated. Before an account can be fully activated, the following information is required:

    • Website address or other online platform used for selling
    • Type of business, e.g., registered company, partnership, sole trader, etc
    • Length of time that you have been trading

  • The minimum order quantity is 3 items/packets.

  • The minimum value per order is THB ฿15,000 (approx. $450 USD). We cannot accept an order for less than this amount.

  • After adding items to your shopping cart, you can either view and edit items in your shopping cart by clicking "Shopping Cart", or you can go straight to the checkout process by clicking "Checkout"

  • Due to the constant high demand for our products, we cannot keep all items in stock. If an item that's ordered is not in stock, it will need to be produced by our production team in our factory. It takes approximately 3 - 6 weeks to complete most orders (depending on the order size). After receipt of an order, upon request we can advise on the time scale for manufacturing and shipping

  • We will not ask for payment when you submit your order via this website. After receipt of an order we will check the order, and send to our factory for processing. After the order is complete, we will send an invoice for payment of the full amount. After we receive payment, the order will be shipped.

  • We accept payment by PayPal or bank transfer.

PLEASE NOTE: orders will be shipped directly from our factory in Thailand. Customers are responsible for paying any import duty or taxes that apply to importing goods to their country.

For shipping information, click here

For volume discounts, click here

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